Revised: December 3, 2025

Experience unmatched notary services at Motary Notary Fingerprinting & More, dedicated to excellence in service. If we ever fall short, this policy outlines exactly when you can get a return or refund.

Policy

1. Refund Eligibility: Refunds are only possible under the following conditions:

 Clerical Errors: If there is a clerical error made by our notary (e.g., incorrect date, misspelled name, etc.), we will offer a correction at no additional charge. If a correction is not feasible, a full refund will be provided.

  Service Not Rendered: If you have paid for a service that was not performed due to our error or inability to provide the service, a full refund will be issued.

​

2. Non-Refundable Circumstances: The nature of notary services typically makes them non-refundable, especially in cases such as:

  Client Error: If the error is due to incorrect or incomplete information provided by the client, refunds will not be issued.

  Change of Mind: Services rendered cannot be refunded due to a change of mind or circumstance after the notarization is complete.

3. Procedure for Requesting a Refund:

  To request a refund, clients must contact us within 24 hours of the service date via email.

 Provide a detailed explanation of the issue and any relevant documentation.

 Refund requests will be reviewed, and we will respond within 3 business days.

​

4. Refund Processing:

  Approved refunds will be processed to the original payment method within [3 business days].

 We will notify you once the refund has been processed.

​

5. Limitation of Liability: Our liability in the event of an error is limited to the cost of the service provided.

​

6. Amendments: This policy may be amended from time to time in accordance with changes in regulations and our business practices.